The Federal Government has launched a mobile service delivery initiative and handed over 10 vehicles to participating states to improve access to essential government services for internally displaced persons (IDPs) and other vulnerable Nigerians.
Key Highlights
- FG, UNHCR and Germany hand over 10 Mobile One-Stop Shop vehicles to states for IDPs.
- Vehicles will offer birth registration, NIN enrolment, SIM registration, BVN and bank account opening.
- Beneficiaries can also be enrolled in the National Social Register.
- Germany funded the procurement of the vehicles.
- Minister Bernard Doro hopes to expand the scheme to all 36 states and the FCT.
The initiative, launched on Wednesday, November 11, 2026, by the Minister of Humanitarian Affairs and Poverty Reduction, Dr. Bernard M. Doro, is aimed at taking critical services closer to displaced communities and underserved populations.
The handover ceremony took place at the United Nations House in Abuja in partnership with the United Nations High Commissioner for Refugees (UNHCR), with support from the Government of Germany.
Services On The Mobile One-Stop Shop Vehicles
Speaking at the event, Doro said no Nigerian should be denied access to essential services because of their location or circumstances that forced them to flee their homes.
He explained that the Mobile One-Stop Shop vehicles would provide services including birth registration, National Identification Number (NIN) enrolment, SIM registration, Bank Verification Number (BVN), bank account opening and enrolment in the National Social Register.
According to the minister, the initiative is designed to remove barriers preventing vulnerable Nigerians from accessing government interventions, particularly those who cannot easily reach conventional service centres.
Doro said the programme aligns with the ministry’s One Humanitarian, One Poverty Response System, which seeks to move beneficiaries beyond temporary relief by connecting them to identity documentation, financial inclusion and social protection opportunities under President Bola Tinubu’s Renewed Hope Agenda.
He noted that proper identification remains essential for social and economic inclusion, warning that people without recognised identity documents are often excluded from important government programmes.
The minister expressed appreciation to the German government, through its embassy in Nigeria, for providing support that made the procurement of the 10 vehicles possible.
He also commended UNHCR for its continued humanitarian assistance to displaced persons in Nigeria, urging the 10 beneficiary states to ensure that the vehicles are properly maintained, secured and regularly deployed to remote settlements and vulnerable communities.
Doro expressed hope that the initiative would eventually be expanded beyond the initial 10 states to cover all 36 states and the Federal Capital Territory.
Germany, UN Reaffirm Support
Earlier, the Permanent Secretary of the ministry, Mr. Olubunmi Olusanya, described the handover as an important intervention in addressing difficulties faced by IDPs and vulnerable communities in accessing civil documentation and other public services.
He urged the participating states to ensure effective deployment, maintenance and security of the vehicles to achieve the objectives of the programme.
In his remarks, the German Ambassador to Nigeria and ECOWAS, Stefan Rößel, reaffirmed his country’s commitment to strengthening its partnership with Nigeria, particularly in supporting humanitarian interventions and improving access to essential services for vulnerable populations.
Similarly, the Interim United Nations Resident and Humanitarian Coordinator in Nigeria, Vanessa Pala, stressed the importance of sustained collaboration between the Federal Government, UN agencies and development partners to ensure displaced persons are not excluded from essential services.
She highlighted the role of coordinated service delivery in improving access to identity documentation, financial inclusion and social protection.
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A major highlight of the ceremony was the presentation of the vehicle keys by the German Ambassador to Doro, who subsequently handed them over to the participating states through the Dean of the Forum of Commissioners of Humanitarian Affairs of the 36 states and the FCT, Dr. Helen Isamoh, who also serves as Akwa Ibom State Commissioner for Humanitarian Affairs.
In her remarks, Isamoh appreciated the Federal Government, UNHCR and Germany for the intervention, describing it as significant support for humanitarian service delivery at the state level.
She also expressed hope that the programme would be extended to all 36 states and the FCT to enable more displaced persons and vulnerable Nigerians to benefit.
The initiative is expected to strengthen access to government services, reduce documentation challenges, promote financial inclusion and improve the delivery of social protection programmes to underserved communities.
The ceremony was attended by the UNHCR Representative in Nigeria, Arjun Jain; commissioners of humanitarian affairs from participating states; directors and representatives of relevant ministries, departments and agencies; heads of UN agencies; development partners and other stakeholders.
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